CONTEXT-AWARE TRAVEL PLANNING

Designing a conversational map that helps people make contextual travel decisions

University project

MapAI

ROLE

Concept, Research * UI Lead

EXPERTISE

UX / HCI / AI Interaction

Date

February 2026

Weather app image
Weather app image
Weather app image

Project description

Project description

Project description

Usually when we plan a trip, it often means switching between maps, reviews, recommendations, and scattered sources of information. MapAI explored how a conversational interface could bring these decisions into one contextual map experience.

The system combines user preferences, travel constraints, and contextual information to generate personalized recommendations while keeping the user in control of the final decision.

Timeline

February 2026 · Academic project supervised by Janin Koch

Team

4 designers · Concept & UI/interaction led by me

Background

Background

We explored whether an AI assistant could help users express preferences naturally, reason about constraints, and visualize recommendations directly within the map.

The Problem

Fragmented information
Travel decisions require information from multiple sources.

Context matters
Recommendations depend on time, transportation, location, preferences and trip context.

Decision overload
Users need to compare options rather than simply receive another list of places.

Process

Process

Process

Research & Planning

We conducted 8 user story interviews and explored how people currently make travel decisions.

Concept Development

We explored multiple interaction models including moodboards, map-based input, category selection, contextual prompting and AI-assisted itinerary building.

Design & Prototyping

Design & Prototyping

We started with paper prototyping.


I translated the concept into a high-fidelity Figma prototype and used a Wizard-of-Oz approach to simulate the AI responses.

Testing & Optimization

Three participants tested the prototype and identified problems around: AI discoverability, competing filters, user trust, location comparison, and contextual friction.

We then redesigned and re-iterate the flows of the user experience accordingly.

Solution

Solution

Solution

The AI shouldn't repeat the map. It should explain what the map can't.

Context-aware search

Users establish an origin, transportation mode and time/distance constraints before searching.

Conversational preferences

Instead of forcing users to translate their intent into filters, MapAI can ask questions and help clarify what they want.

Personalized recommendations

The system generates relevant places based on the user's preferences and contextual constraints.

Explainable recommendations

Recommendations communicate why something matches the user's needs.

Your testing found that participants appreciated AI explanations such as why a restaurant was recommended.

User-controlled AI

The user remains the decision maker. AI proposes, explains and adapts, rather than automatically deciding.

Basically, we let user be the "pilot" who sets constraints and makes qualitative decisions, while the system processes complex data and proposes options.

Results

Results

Results

Users found AI explanations useful

Participants appreciated understanding why a restaurant was recommended, particularly when the explanation surfaced information such as dietary compatibility.

Users found the map intuitive

Participants understood the visual information on the map and naturally explored the recommended pins before interacting with the AI assistant.

Users struggled to compare options

Participants found it difficult to compare saved restaurants side-by-side, leading us to introduce a dedicated comparison view.

Users expected more contextual AI support

When information such as ratings and prices was already visible, users wanted the AI to provide deeper, personalized context rather than repeat existing information.

A surprising convergence

A surprising convergence

A surprising convergence

One month after we completed MapAI, Google introduced Ask Maps.

When we completed MapAI in February 2026, we had no knowledge of Google's upcoming product direction. One month later, Google announced Ask Maps, a conversational Maps experience that combines natural-language questions, personalized recommendations and map-based visualization.

The interaction model showed a striking convergence with the direction we had independently explored: users describe what they need conversationally, the system interprets contextual preferences, and recommendations are surfaced directly within the map.

MapAI

Conversational requests

Contextual preferences

Recommendations on map

Iterative exploration

Google Ask Maps

Complex natural-language questions

Personalized recommendations

Customized map showing options

Follow-up questions and actions